🔒 Exportplug User Data Deletion

At Exportplug, we value your privacy and give you full control over your personal data. If you no longer wish to use our services and would like to delete your account and associated data, please follow the steps below.

📌 What Happens When You Request Data Deletion

When your request is processed:

  • Your account will be permanently deleted.
  • All personal data (name, email, phone number, saved preferences, etc.) will be erased from our systems.
  • Transactional and financial records that must be retained for legal, regulatory, or compliance purposes may be stored securely for the required duration, after which they will be removed.

🛠 How to Request Data Deletion

  1. 1.Send an email to support@exportplug.com.ng with the subject line: Data Deletion Request.
  2. 2.Include your registered email address and phone number for verification.
  3. 3.Our support team will confirm your identity and process your request within 7–14 business days.
  4. 4.Once completed, you will receive a confirmation email that your account and data have been deleted.

âš  Important Notes

  • •Once your data is deleted, it cannot be recovered.
  • •If you simply want to stop receiving notifications, you may update your preferences in your account settings instead of deleting your account.
  • •Deleting your account does not cancel any pending transactions. Please ensure all trade activities are completed before making a deletion request.

📩 Contact Us

If you have any questions about this process, please reach out to us at:

Email:support@exportplug.com.ng
Phone:+234 XXX XXX XXXX

At Exportplug, your trust matters. We are committed to keeping your data safe and giving you the right to control it.