Terms of Use

Effective Date: 1st January, 2025

Welcome to Exportplug.com.ng. By using our platform, you agree to the following Terms of Use. Please read carefully.

1. Acceptance of Terms

By accessing or using Exportplug.com.ng, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws.

2. Eligibility

You must be at least 18 years old and have legal capacity to enter into binding contracts. Businesses must be properly registered with relevant authorities.

3. Use of Platform

You agree to:

  • Provide accurate and complete information.
  • Use the platform for lawful trade activities only.
  • Comply with Nigerian and international trade/export regulations.

Prohibited activities include:

  • Fraudulent transactions or misrepresentation.
  • Uploading harmful or illegal content.
  • Attempting to hack or disrupt the platform.

4. Account Responsibility

You are responsible for maintaining the confidentiality of your login credentials. All activities under your account are your responsibility.

5. Payments

  • Payments below $3,000 can be made via card or direct transfer.
  • Transactions above $3,000 may require wire transfer or Letter of Credit.
  • Exportplug does not store full payment card details; transactions are handled by secure third-party payment processors.

6. Trade Documentation

Exportplug provides tools for generating and managing trade documents (e.g., invoices, shipping documents, compliance certificates). You are responsible for ensuring the accuracy of submitted documents.

7. Intellectual Property

All content, logos, trademarks, and materials on Exportplug.com.ng are owned by Exportplug or its licensors. Unauthorized use is prohibited.

8. Limitation of Liability

Exportplug is a facilitator and is not responsible for:

  • Quality or condition of goods traded.
  • Disputes between buyers and sellers.
  • Delays or failures caused by logistics, customs, or third-party providers.

We provide the platform "as is" without warranties of any kind.

9. Termination

We may suspend or terminate your account if you violate these Terms or engage in fraudulent/illegal activities.

10. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. Disputes will be subject to Nigerian courts.

11. Amendments

We reserve the right to update these Terms at any time. Continued use of the platform constitutes acceptance of changes.

12. Contact Us

For support or inquiries:

📧 support@exportplug.com.ng

📍 Lagos, Nigeria